Very slow hud stats in replayer and very slow when i change date range or add filters
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  1. #1
    Junior Member
    Join Date
    May 2018
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    5

    Default Very slow hud stats in replayer and very slow when i change date range or add filters

    So as the title states, sometimes it takes a very long time for the stats to appear even though i have a very good computer.
    It is also very slow when i apply a date range or add filters, and i saw my friends computer be very fast doing this, even though he does not have a very good computer, can you help me?

    the log files for both problems should be attached to this post thanks.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Never post logs in the forum. Your license is in there. All our instructions are to create a ticket and send them that way.

    You have a large number of old (unsupported/stuck) hand history files in your auto import folders. See this FAQ to resolve those issues - http://hm2faq.holdemmanager.com/ques...ay+Money+Hands

    The database is corrupted as well.

    i) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance

    ii) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

    Here is a FAQ explaining how to backup your database and all settings in one easy step - http://hm2faq.holdemmanager.com/ques...onfigs+work%3F

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

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