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  1. #1
    Junior Member
    Join Date
    Jan 2019
    Posts
    5

    Default HM3 - "Input string was not in a correct format" error when acessing to reports

    Hi,

    Got this error since 2 days. I just installed last update, and problem is still the same.

    See screenshot :
    2019-05-23_13h15_52.png

    I cannot review anymore, all sections give me same error message.

    Please help !

    Regards,
    Nicolas.

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    28,099

    Default

    Hello,


    I'm sorry to hear you're having issues with the software and I apologize for the delay.

    Please try to create a new database: File - New Database then manually import some hands via File - Import Folder - from C:\HM2Archive and/or C:\HM3Archive.

    If you continue to have problems:

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.


    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support

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