HM2 stürtzt immer ab
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  1. #1
    Junior Member
    Join Date
    May 2019
    Posts
    2

    Default HM2 stürtzt immer ab

    Wollte heute HM2 mal testen. Hab es heruntergeladen und installiert. Sobald ich es starten möchte kommt der loading screen, welcher nach ein paar Sekunden verschwindet und dann nichts mehr passiert. 1-2 kam ich bis zum Login, aber dort verschwand das Programm wieder.

    Verwende Windows 10. PC bereits neugestartet, Anti Virus ausgeschaltet.

    Woran kann es noch legen?


    Code:
    21:24:46.007 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] 
                                 ___                                
                                (   )                               
                                 | | .-.    ___ .-. .-.     .--.    
                                 | |/   \  (   )   '   \   ;  _  \  
                                 |  .-. .   |  .-.  .-. ; (___)` |  
                                 | |  | |   | |  | |  | |      ' '  
                                 | |  | |   | |  | |  | |     / /   
                                 | |  | |   | |  | |  | |    / /    
                                 | |  | |   | |  | |  | |   / /     
                                 | |  | |   | |  | |  | |  / '____  
                                (___)(___) (___)(___)(___)(_______)
    21:24:46.008 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Log Started 5/8/2019 9:24:46 PM
    21:24:46.009 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Creating module catalog.
    21:24:46.010 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Configuring module catalog.
    21:24:46.010 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Creating Unity container.
    21:24:46.028 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Configuring the Unity container.
    21:24:46.036 [Main:1 - UnityBootstrapper.ConfigureContainer] [[HighPriority] ] Adding UnityBootstrapperExtension to container.
    21:24:46.078 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Configuring ServiceLocator singleton.
    21:24:46.079 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Configuring region adapters.
    21:24:46.090 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Configuring default region behaviors.
    21:24:46.091 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Registering Framework Exception Types.
    21:24:46.091 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Creating the shell.
    21:24:46.097 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] HM2 Version: 2.0.0.8629
    21:24:46.097 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Current culture: de-DE
    21:24:46.160 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Operating System Name: Microsoft Windows 10 Pro
    21:24:46.160 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Operating System Architecture: 64-Bit
    21:24:46.195 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Operating System Service Pack: 
    21:24:46.195 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] User name: Sandro
    21:24:46.196 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Is user administrator: True
    21:24:46.202 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Memory: 32701MB
    21:24:46.202 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Drive name: C:\
    21:24:46.202 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Drive type: Fixed
    21:24:46.203 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Drive format: NTFS
    21:24:46.203 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Free disk space: 101GB
    21:24:46.203 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Total disk space: 232GB
    21:24:46.214 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] Anti-virus programs:
    21:24:46.214 [LogSystemInfo:5 - Bootstrapper.<LogSystemInfo>b__0] [[HighPriority] ] ==> Windows Defender: Enabled=False, Updated=True
    21:24:46.809 [Main:1 - Shell..ctor] [[General] ] 1
    21:24:46.809 [Main:1 - Shell..ctor] [[General] ] 2
    21:24:46.950 [Main:1 - Shell..ctor] [[General] ] 3
    21:24:46.958 [Main:1 - Shell..ctor] [[General] ] 4
    21:24:46.958 [Main:1 - Shell..ctor] [[General] ] 5
    21:24:46.958 [Main:1 - Shell..ctor] [[General] ] 6
    21:24:46.958 [Main:1 - Shell..ctor] [[General] ] 7
    21:24:46.959 [Main:1 - Shell..ctor] [[General] ] WPF Rendering Tier: 2
    21:24:46.959 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Setting the RegionManager.
    21:24:46.960 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Updating Regions.
    21:24:46.984 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Initializing the shell.
    21:24:46.984 [Main:1 - UnityBootstrapper.Run] [[HighPriority] ] Initializing modules.
    21:24:46.991 [Main:1 - Bootstrapper.InitializeModules] [[General] ] before InitializeLayoutManager
    21:24:47.013 [Main:1 - Bootstrapper.InitializeModules] [[General] ] before InitializeModules
    21:24:47.698 [Main:1 - ConfigurationServiceModule.Initialize] [[General] ] ConfigurationModule loading...
    21:24:47.714 [Main:1 - ConfigurationService.Load] [[General] ] ConfigurationService loading...
    21:24:49.953 [Main:1 - ConfigurationService.InitializeLicensing] [[HighPriority] ] LicenseFilePath=C:\Users\Sandro\AppData\Roaming\HoldemManager\HoldemManager.hml
    21:24:49.953 [Main:1 - ConfigurationService.InitializeLicensing] [[HighPriority] ] License file not found.
    21:24:49.954 [Main:1 - SharedLicenseHelper.Required] [[General] ] starts
    21:24:50.026 [Main:1 - SharedLicenseHelper.EnsureSharedLicenseFileExists] [[General] ] embeddedLicense=DeployLX.Licensing.v5.LicenseFile
    21:24:50.026 [Main:1 - SharedLicenseHelper.EnsureSharedLicenseFileExists] [[General] ] sharedFileName=C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic
    21:24:50.303 [Main:1 - SharedLicenseHelper.Required] [[General] ] SerialNumber=
    21:24:50.303 [Main:1 - ConfigurationService.InitializeLicensing] [[HighPriority] ] LicenseCode not found in DeployLX
    21:24:50.303 [Main:1 - ConfigurationService.InitializeLicensing] [[HighPriority] ] Subscribing to HUD
    21:24:50.304 [Main:1 - ConfigurationService.InitializeLicensing] [[HighPriority] ] License Validating

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Das Log scheint mir abgeschnitten zu sein. Am besten zippst du die Log Datei mal und eröffnest über unseren Support Bereich auf unserer Homepage ein Ticket mit der Zip Datei als Anhang. Wenn es geht in englisch, dann geht die Bearbeitung schneller.

  3. #3
    Junior Member
    Join Date
    May 2019
    Posts
    2

    Default

    Die Log Datei ist leider nicht länger, also direkt in der .txt steht genau das gleiche.

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Schick es trotzdem mal an die Kollegen vom englischen Support. Ich habe so keine Ahnung wodran es liegen kann.

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