Installation problem
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  1. #1
    Junior Member
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    Aug 2014
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    Default Installation problem

    Hello guys,
    under Win 7 64bit I am trying to install your newest version from scratch and get this
    Attached Images Attached Images

  2. #2
    You're out! udbrky's Avatar
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    Try installing PostgreSQL from this link -*http://www.holdemmanager.com/downloads/postgres84

    Then install HM2 again from the same file you already downloaded and it should install without issue.* Once installed you will probably get prompted for a beta update.* If you have any problems auto updating open your Windows Task Manager to the Processes tab and right-click - 'End Task' on the Holdem Manager process and click the 'Retry' button on the installer prompt.
    Regards udbrky (Chris)

  3. #3
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    Quote Originally Posted by udbrky View Post
    Try installing PostgreSQL from this link -*http://www.holdemmanager.com/downloads/postgres84

    Then install HM2 again from the same file you already downloaded and it should install without issue.* Once installed you will probably get prompted for a beta update.* If you have any problems auto updating open your Windows Task Manager to the Processes tab and right-click - 'End Task' on the Holdem Manager process and click the 'Retry' button on the installer prompt.
    Thanks for the advice. I have tried and got the same error...

  4. #4
    You're out! udbrky's Avatar
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    Try this installer -*https://www.holdemmanager.com/Downlo...Setup_8578.exe

    If you continue to have problems:


    If there is still an issue, we need to know the error - it is in the %Temp% folder - bitrockinstaller.txt file. *If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

    Also send your HM2Logs folder files -*http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

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