Holdem manager 2 freezes on start up

[Thuen88]

Everytime i start Holdem Manager 2 it instantly freezes, regardless. If i press ctrl, alt , delete and quit the program it works just fine the second time. I`ve tried this on several computers and the bug is there on every machine, so it has to be a common error ? A fresh install with a clean database doesnt fix the issue.

Im running Windows 10 latest update.

Any suggestions ?

[udbrky]

If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com