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  1. #1
    Member
    Join Date
    Jul 2008
    Posts
    30

    Default Net won seems to be wrong

    Hi,
    so i noticed that HEM2 shows last 36789 hands, net won is $31.1 and rake paid is $40.63 BUT my actual net profit is a little over 11 euro shown in poker client. Where does that $31.1 net won comes from and is it some kind of a bug or are some settings wrong or what is it?
    EDIT: i also noticed that pokerstars client time is slightly off a few seconds probably and that results in my pc and pokerstars client time not being in sync. I have updated my internet time settings so it should be synced with windows.time.com or whatever it is.
    Last edited by Vandalar; 03-14-2019 at 12:49 PM.

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    19,258

    Default

    A) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance

    B) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

    Here is a FAQ explaining how to backup your database and all settings in one easy step - http://hm2faq.holdemmanager.com/ques...onfigs+work%3F



    If you are missing hands, try contacting the site to request them.



    This usually indicates an issue with the time adjustment. Any server located in the EST was adjusted for Daylight Savings Time Sunday.

    The automatic Site Time Adjustment will read from the site's server. If you adjust the lobby clock settings, on some sites, it could cause the Time column for the hands in the Reports to be off.

    To verify, please compare the time in the Active Sessions, or Reports' hands section to your computer clock while playing.

    See this FAQ for the adjustment steps if there is a difference - http://hm2faq.holdemmanager.com/ques...ime+Adjustment
    Regards udbrky (Chris)

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