HUD not showing certain player stat
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Feb 2019
    Posts
    1

    Default HUD not showing certain player stat

    Hello all,

    I have a problem with the HUD, at the zoom tables, but I think could be at any table.
    It doesn't show the stats for one certain player, even though the hands are registering and when I look at the hand in the replayer, this player's stats are showing.

    I have attached a print screen so you can see the problem.

    Thank you for your help!

    HUD problem.jpg

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Attach a copy of the original Hand history for the table with the issue*
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    *All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 3
    Last Post: 08-18-2015, 05:47 AM
  2. HUD not showing stats for certain player
    By brokenstar in forum Bug Reports
    Replies: 1
    Last Post: 08-11-2014, 08:33 PM
  3. HUD not showing certain stats
    By fewree in forum Bug Reports
    Replies: 1
    Last Post: 11-25-2011, 04:00 AM
  4. How to delete hands from a certain player before a certain date?
    By mnkypshngbttns in forum Manager General
    Replies: 4
    Last Post: 08-03-2010, 08:31 PM
  5. Certain HUD players not showing
    By jimbob615 in forum Manager General
    Replies: 1
    Last Post: 06-09-2009, 07:43 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •