Hud not working on Pokerstars

[Marats]

Hi
I played earlier today and hud worked fine. Then I played tonight and when I opened Pokerstars an update was downloaded and after that the hud did not work. HEM imported hands as usual so I could see my results. And if I opened the replayer in HEM the hud was there but not when I played
Any solution? Anyone else with the same problem? I should add I have the swedish version
Thanks

[OOa]

Yea, I have the same issues. It works on regular tables if u use the table finder. It doesn´t work on zoom tables

[croman19]

Same here,it worked yesterday and then Pokerstars made an update and it stopped working.

[Marats]

Yea, I have the same issues. It works on regular tables if u use the table finder. It doesn´t work on zoom tables

Yes I play zoom. Don't know about regular tables

[fozzy71]

One of our testers is investigating this today with a couple of customers that sent us support tickets and some customers he has on Skype. So far it only seems to be affecting pokerstars.se.

[doesnotsimple]

The problem is that the Pokerstars SE client table names have been updated to include session duration, infront of the regular tables names - the result is a mismatch from the regular table name in handhistories

[doesnotsimple]

The problem is that Pokerstars SE client table names have been updated to include session duration, infron of the regular table name - this results in a mismatch from the regular table name in handhistories

[svensk]

Same for me. Following

[Marats]

I looked in pokertracker 4 forums and an admin there wrote this

"We now have confirmation that the PokerStars.SE software no longer writes the seating information that we use to display the Hud at Zoom tables. Until this is fixed (by PokerStars) we can't work around this."

If this is true how do you fix it, should we email Pokerstars?

[Marats]

Above