888Snap not importing

[bdb213]

Hey,

I am trying to set up hm for the site 888, it works fine with normal tables and I know Snap has no HUD. But the problem is it doesn't import hands from Snap tables.

I have the software and hh's in english, I have tried with both the previous version and the 8560 beta of hm2.
It works fine on my other computer, that seems to have the same configs.

/Bdb213

[udbrky]

Hands don't import? Or the HUD doesn't show?


If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

[bdb213]

only hands from Snap table don't import. Importing and everything works fine on normal tables. The snap hands gets saved in the 888/hh folder, but not imported or moved to hm2archives. I can find my normal hands fine in the archives

[udbrky]

They'll be in the 888 folder, zip and attach some files in a ticket as post 2 says.

[grizzu]

I have the same problem. What is the solution? What should I have to do?

[udbrky]

I have the same problem. What is the solution? What should I have to do?

Did you follow post 2?