Hi! I have trouble importing hands from two sites (888 and Party), while PS works fine. Both sites are setup correctly (check marks both and paths correct). When opening HM, it seems that the hands are imported, but then they do not appear in any of the reports (as if they didn’t get imported). Both sites are new to me, so it’s not something just stopped working – the import of hands from these sites never worked.
Also:
1. Auto import option is set to import when opening HM.
2. Tried manual import with and without forcing of import of duplicate hands. It seems to process the hands (import complete) and archive it to a specified folder, but again they do not show up in reports or anywhere in Holdem Manager. Hands marked as duplicates.
3. Tried manual import from archive folder. Same result.
4. When looking at the import history, it shows that the import was done from a file, but all the hands are marked as duplicates.
Please let me know what I should do?