Licence Error
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Thread: Licence Error

  1. #1
    Junior Member
    Join Date
    Oct 2010
    Posts
    8

    Default Licence Error

    Hy guys,
    I have a valid HM2 Licence, i haven`t played in like ages, Long story short,
    I`ve manage to install PostgresSQL and HM2, but when i start it i have :
    Click here if you have a license code done but when i paste the license code and hit ok i get the following message :
    The license server could not be contacted. Make sure your computer is connected to the internet.
    Do you want to try again ?



    Same answer if i try again,

    Any advice ?
    Manny thanks !

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
    - If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you have to install vcredist_x86.exe.* You can check your Windows Control Panel System details if you are not sure which version of Windows you use.

    Please let us know if that solves the problem for you.

    If you continue to have problems:

    Please see this FAQ for help in resolving licensing issues:
    http://hm2faq.holdemmanager.com/ques...Holdem+Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Oct 2010
    Posts
    8

    Default

    Hy guys,
    By chance, i`ve installed the latest update for Pacific 2.0.0.8560, and my problem was solved
    Thank`s
    You can close this thread

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
    Regards udbrky (Chris)

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