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  1. #1
    Junior Member
    Join Date
    Jan 2019
    Posts
    1

    Default PartyPoker no EV line for 9 and 6 max SNGs

    Having this issue occur on two different laptops.

    EV line works fine for other sites.

    Anyone know why this issue hasn't been fixed?

    I had this issue a few months back.

    Thanks

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    19,645

    Default

    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

  3. #3
    Member
    Join Date
    Sep 2009
    Posts
    55

    Default

    Hi, I'm having the same problem. Lots of (mostly 6mx) tournaments are showing EV$ as zero in the tournament reports stat.

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    28,250

    Default

    This issue has been documented in detail and provided to the developers to resolve. The assigned internal issue # on this issue is HM-8574. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HM-XXXX Is Resolved" in the subject line and body of the email.

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