888 poker.se

[udbrky]

Please update to this version
http://www.holdemmanager.com/Downloa...pdate_8560.exe

[DaHe]

Please update to this version
http://www.holdemmanager.com/Downloa...pdate_8560.exe

Doesn't import with this version either... :/

[DaHe]

Please update to this version
http://www.holdemmanager.com/Downloa...pdate_8560.exe

This didn't fix it...

[Apanage]

Please update to this version
http://www.holdemmanager.com/Downloa...pdate_8560.exe

Does not work for me. I still have to remove the line (.se) manually from the handhistory to get HM 2 to import.

[DaHe]

Does not work for me. I still have to remove the line (.se) manually from the handhistory to get HM 2 to import.

Then there is no hud available. This should be a quick fix for the hm team to make.

The newest update didn’t do it for me either...

[udbrky]

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

[Beachking]

The update does not work. I agree with the poster above that this seems like an easy thing to fix. Am I missing something? I've been unable to play 888 for quite a while now.

Can you please take another look at this?

Thanks in advance,

B

edit : sent hand histories

[Apanage]

The update does not work. I agree with the poster above that this seems like an easy thing to fix. Am I missing something? I've been unable to play 888 for quite a while now.

Can you please take another look at this?

Thanks in advance,

B

edit : sent hand histories

Yeah! It is amazing. It must be the easiest fix ever. I'm just stunned. It takes me ten seconds to fix it manually.

[Beachking]

Can we get an update? I don't feel like playing without HM and the days are passing without a fix.

Thx in advance for helping out.

/B

[udbrky]

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

Did you do this? It's working for others, so we need to know why yours isn't.

Also send logs.

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.