cant download my HM2..

[Skulk]

cant manage to download HM2 on this new computer, any idee..?

[Skulk]

its the postgresSQL that dont wanna download

[udbrky]

Try installing PostgreSQL from this link -*http://www.holdemmanager.com/downloads/postgres84

Then install HM2 again from the same file you already downloaded and it should install without issue.* Once installed you will probably get prompted for a beta update.* If you have any problems auto updating open your Windows Task Manager to the Processes tab and right-click - 'End Task' on the Holdem Manager process and click the 'Retry' button on the installer prompt.

[Skulk]

link dident work... "/ dident finnish the install

[udbrky]

If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com

[Skulk]

SQL is now downloaded but when i go in to HM2 to type in the licens code it says its not connected to internet..

[udbrky]

Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
- If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you have to install vcredist_x86.exe.* You can check your Windows Control Panel System details if you are not sure which version of Windows you use.

Please let us know if that solves the problem for you.
​
If you continue to have problems:
​
Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/ques...Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe

[Skulk]

now, i type in the licens key and HM2 crashes with out any "pup" ups

[udbrky]

Please see this part:

now, i type in the licens key and HM2 crashes with out any "pup" ups

Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/ques...Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

[Skulk]

im no computer wizz braa...