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  1. #1
    Junior Member
    Join Date
    Dec 2018
    Posts
    3

    Default HM2 could not install PostgresSQL

    I am running a fresh windows 10 instalation, and first thing I try to do is install HM and i get this error message " Sorry, could not install PostgresSQL" and it aborts my instalation. I let computer update all drivers and all windows updates, try again, same error. I install postgres manually, then install HM2 and when I try to enter my license key I get " License server could not be contacted.... make sure you are connected to internet "
    I could really use some help here please

  2. #2
    Member
    Join Date
    Apr 2018
    Posts
    59

  3. #3
    Junior Member
    Join Date
    Dec 2018
    Posts
    3

    Default

    Did that, still now working, but thanks for the adivice.

    Also I followed all those stepts

    This indicates that something is blocking the connection to our server.*

    Please see this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files

    If you continue to have problems:

    This is most likely either an antivirus or firewall, or a proxy setting. Please see this FAQ to fix AV issues - Hold'Em Manager 2 FAQs - Poker Software :: Windows Firewall / Defender Problems

    Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use

    Even if you have not changed the Proxy settings, another program may have. Please see this FAQ for more information:
    Hold'Em Manager 2 FAQs - Poker Software :: I Can Not Activate or Register Holdem Manager

    Also make sure you are logged in properly in the Options > Settings > HM.com Website Login menu.

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

  4. #4
    Junior Member
    Join Date
    Dec 2018
    Posts
    3

    Default

    Output folder: C:\Program Files (x86)\PSQLINSTALL
    top level install dir -->C:
    Is admin account
    fs=NTFS
    .NET found
    Extract: TestFirewall.exe... 100%
    Extract: TestFirewall.exe.config... 100%
    Antivirus Installed: False
    test antivirus returned 0
    seclogon error status: 0
    seclogon status: 4
    firewall enabled: 1
    firewall port 5432 enabled: 1
    port 5432 already enabled
    postgresql error status: 1060
    postgresql status: 0
    starting pgsql-8.3
    postgresql error status: 1060
    postgresql status: 0
    postgresql error status: 1060
    postgresql status: 0
    starting postgresql-8.4
    postgresql error status: 1060
    postgresql status: 0
    postgres installdir: C:\Program Files (x86)\PSQLINSTALL
    ==================== running PsqlTestClient
    try userid: postgres
    try pass: postgrespass
    try pass: postgrespass
    Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
    Is the server running on host "127.0.0.1" and accepting
    TCP/IP connections on port 5432?
    <--error
    1
    testclient return status: 1
    testclient return from file: 1
    ==================== finished PsqlTestClient
    granting write permission on top level postgres directory
    found dir
    try rename C:\PostgreSQL --> C:\PostgreSQL-prev-2018-26-Sep-16-16-03
    Create folder: C:\PostgreSQL-prev-2018-26-Sep-16-16-03
    Moving files: C:\PostgreSQL\*.* to C:\PostgreSQL-prev-2018-26-Sep-16-16-03\
    Remove folder: C:\PostgreSQL\
    renamed dir
    wrote testfile
    Create folder: c:\postgreSQL
    Execute: "C:\Program Files (x86)\PSQLINSTALL\postgres84.exe" --mode unattended --superpassword postgrespass --prefix c:\postgreSQL --datadir c:\postgreSQL\data
    postgres installdir: C:\Program Files (x86)\PSQLINSTALL
    ==================== running PsqlTestClient
    try userid: postgres
    try pass: postgrespass
    try pass: postgrespass
    Connection to database failed: -->could not connect to server: Connection refused (0x0000274D/10061)
    Is the server running on host "127.0.0.1" and accepting
    TCP/IP connections on port 5432?
    <--error
    1
    testclient return status: 1
    testclient return from file: 1
    ==================== finished PsqlTestClient

  5. #5
    PostgreSQL Whisperer
    Join Date
    May 2011
    Posts
    730

    Default

    please go to C:\Program Files (x86)\PSQLINSTALL and try to install PostgreSQL manually.

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