unable to load mvsapiservices.dll

[buyIOTA]

Hello,
I have the error message "unable to load DLL mvsApiServices.dll" when i try to launch HM2 for the first time.
please help

[RodolfoPdeCN]

Me too!!!!!!!

[koukitch]

Me too

[udbrky]

Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
- If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you have to install vcredist_x86.exe.* You can check your Windows Control Panel System details if you are not sure which version of Windows you use.

Please let us know if that solves the problem for you.
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If you continue to have problems:
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Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/ques...Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe

[koukitch]

it works for me
thank you

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.