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  1. #1
    Junior Member
    Join Date
    Dec 2018
    Posts
    2

    Default Issue importing Stars hands

    My HM2 doesn't seem to read the hands from my AppData/Local/Pokerstars.EU folder or archive them to C:\HM2Archive. I removed read-only from all necessary folders and added administrator rights. I also added the user postgres and tried using Postgresql 8.3 and 10.3. I tried creating a new database.

    Do you want me to upload my log file somewhere?

    Thanks for your help!

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,922

    Default

    Change the folder to c:\starshh instead.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Dec 2018
    Posts
    2

    Default

    Didn't help, after restarting HM2 imported one hand from the current session and that's it.

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,922

    Default

    Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
    Regards udbrky (Chris)

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