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  1. #1
    Member
    Join Date
    Apr 2010
    Posts
    30

    Default The license server could not be contacted

    Yesterday i've updated HM2 and ask me for the license, when i put it, this happened:

    https://gyazo.com/c02f8f6b09b97e589961df3285a2ea51

    i've restarted my computer but the problem continues

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,940

    Default

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
    - Make sure you install the 64-bit if you have a 64-bit operating system.

    Please let us know if that solves the problem for you.

    If you continue to have problems:

    Please see this FAQ for help in resolving licensing issues:
    http://hm2faq.holdemmanager.com/ques...Holdem+Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe
    Regards udbrky (Chris)

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