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Thread: Hud

  1. #1
    Junior Member
    Join Date
    Nov 2018
    Posts
    5

    Default Hud

    Hello
    I have a question. I have been playing pokerstars for a long time, I do not have heads up display at the tournament and sit and go . It works only for zoom and cashgame. What with this?
    thank you

  2. #2
    Junior Member
    Join Date
    Nov 2018
    Posts
    5

    Default Help hud

    Hello
    I have a question. I have been playing pokerstars for a long time, I do not have heads up display at the tournament and sit and go . It works only for zoom and cashgame. What with this?
    thank you

  3. #3
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...pdate_8544.exe

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

  4. #4
    Junior Member
    Join Date
    Nov 2018
    Posts
    5

    Default

    how to update? I do not have an update available in hm2. he writes that I have the latest version. But I do not have the 8544 version. When I re-install it on 8544, this is the license code that originally does not work, nor can I login. I will not get to HM2.

  5. #5
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784

    Please let us know if that solves the problem for you.

    If you continue to have problems:

    Please see this FAQ for help in resolving licensing issues:
    http://hm2faq.holdemmanager.com/ques...Holdem+Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe
    Regards udbrky (Chris)

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