Boss media doesn't create Log files so I can't import hands.
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  1. #1
    Member
    Join Date
    Nov 2011
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    37

    Default Boss media doesn't create Log files so I can't import hands.

    Hi.

    Boss media hands are usually under C:/users/ME/AppData/local/bossmedia/Clientsname/npp/logs.

    My client is not saving any hands there. Is this a known issue? Is there anything I can do about it? I've tried restoring my whole computer but sitll same issue. On other computers it works fine.

    Thanks!

  2. #2
    Member
    Join Date
    Apr 2018
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    85

    Default

    Boss media has recently updated the software and there is any possible to store hh in your pc/mac , unless you still have the older file software installation , you can keep your hand on your pc, because older software create a folder for HH .... so if you have one older file installation before update,... the update of older installation will have no effect on your hh, .... and you can keep using hud with table finder. I requested an improvement on show table hud, so it could be helpfull if they improve some function of it, such as including icon for table finder, hand review and so skipping the bottom set up ....

    In italian network we got the same problem so i guess it's a bug of boss media...

    How is going your hud on bossmedia network? do you use table finder ? let me know? thank you
    Last edited by Kaiou; 09-05-2018 at 12:56 PM.

  3. #3
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    Apr 2018
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    85

    Default

    Quote Originally Posted by irlisomg View Post
    Hi.

    Boss media hands are usually under C:/users/ME/AppData/local/bossmedia/Clientsname/npp/logs.

    My client is not saving any hands there. Is this a known issue? Is there anything I can do about it? I've tried restoring my whole computer but sitll same issue. On other computers it works fine.

    Thanks!
    Did you find a way to solve problem?

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    If they're not writing hands, we can't import.
    Regards udbrky (Chris)

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