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  1. #1
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default Active session is not updating

    Active session is not updating - i need to restart HM2 everytime to see the stats from my session

    no filters
    all firewall permission
    pc time equals HM time
    true for every site

    Any tips?

  2. #2
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,778

    Default

    This usually indicates an issue with the time adjustment. Any server located in the EST was adjusted for Daylight Savings Time Sunday.

    The automatic Site Time Adjustment will read from the site's server. If you adjust the lobby clock settings, on some sites, it could cause the Time column for the hands in the Reports to be off.

    To verify, please compare the time in the Active Sessions, or Reports' hands section to your computer clock while playing.

    See this FAQ for the adjustment steps if there is a difference - http://hm2faq.holdemmanager.com/ques...ime+Adjustment
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default

    the time in the hh matches my pc

  4. #4
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,778

    Default

    Compare time in Active Session to your computer clock. That's what matters.

    Most servers are in EST and the US moved time back an hour Saturday.
    Regards udbrky (Chris)

  5. #5
    Junior Member
    Join Date
    Jul 2008
    Posts
    13

    Default

    matches as well

  6. #6
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    18,778

    Default

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Make sure to send screenshots of the active session and computer clock.
    Regards udbrky (Chris)

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