problem whit the fre trial
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  1. #1
    Junior Member
    Join Date
    Oct 2018
    Posts
    1

    Default problem whit the fre trial

    hello friends of holdem manager, I write to inform of my case, which when entering my data in the system reflects that I have already used the free promotion, being this incorrect, solcito that my case be reviewed and once the problem is solved I am assignando a new code to enjoy the 30-day trial, without more than adding a few of you,

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    I have issued you a 30 day trial extension which you will receive via email. You should receive it via email, or you can always access your licenses by logging into your http://www.holdemmanager.com account. Then, click on "Click here if you have a license" and enter the code in the box.

    Please update to the latest beta version if you still have HM2 installed - http://www.holdemmanager.com/downloa...ger_2_Beta.exe

    If you uninstalled your previous version of HM2 please reinstall it with this full setup file - http://www.holdemmanager.com/downloa...er_2_Setup.exe

    - After downloading, you should right-click the file, go to properties and click unblock.*
    * If you do not see an 'unblock' option you can ignore this step.
    - Then, right click the file and run as administrator.

    If you have any problems activating the new trial please see this FAQ - http://hm2faq.holdemmanager.com/ques...Holdem+Manager

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    If you buy HM2 from this point forward you will get a free upgrade to an equivalent HM3 license (currently in private beta testing) when it is eventually released.
    Regards udbrky (Chris)

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