cEV Diff isn't working

[idonateu]

Why is this hand showing cEV Diff -68850 when my opponent is drawing dead on the turn?

PokerStars Hand #190809056488: Zoom Tournament #2395309094, $0.00+$9.80+$1.20 USD Omaha Pot Limit - Level XVI (400/800) - 2018/09/08 18:30:09 EET [2018/09/08 11:30:09 ET]
Table '2395309094 9' 2-max Seat #1 is the button
Seat 1: DblCheez (37216 in chips, $9.80 bounty)
Seat 2: blupers (45507 in chips, $36.75 bounty)
DblCheez: posts small blind 400
blupers: posts big blind 800
*** HOLE CARDS ***
Dealt to DblCheez [Qd Qc 3s 8s]
DblCheez: calls 400
blupers: checks
*** FLOP *** [4d Jc Qh]
blupers: checks
DblCheez: bets 800
blupers: raises 2800 to 3600
DblCheez: calls 2800
*** TURN *** [4d Jc Qh] [6s]
blupers: bets 7600
DblCheez: raises 24000 to 31600
blupers: raises 9507 to 41107 and is all-in
DblCheez: calls 1216 and is all-in
Uncalled bet (8291) returned to blupers
*** RIVER *** [4d Jc Qh 6s] [7s]
*** SHOW DOWN ***
blupers: shows [Kh 4h 4s 4c] (three of a kind, Fours)
DblCheez: shows [Qd Qc 3s 8s] (three of a kind, Queens)
DblCheez collected 74432 from pot
*** SUMMARY ***
Total pot 74432 | Rake 0
Board [4d Jc Qh 6s 7s]
Seat 1: DblCheez (button) (small blind) showed [Qd Qc 3s 8s] and won (74432) with three of a kind, Queens
Seat 2: blupers (big blind) showed [Kh 4h 4s 4c] and lost with three of a kind, Fours

[udbrky]

I want to let you know that your issue has been received and will be tested in the order it was received.

Once we have tested and documented it thoroughly we will send you our results and/or ask for any other info/files that we may need to help resolve it.

[fozzy71]

This would appear to be a bug. Can you send us the original HH/TS files for this tournament and some others for us to test to see if we can find any other hands that have similar issues?

Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD. It is configured in the Site Setup - Auto Import Folders menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

[idonateu]

The hand history file for that tournament isn't there. There's only the TS file. Another curious thing is that there's another tournament HH file missing which appears to have the same problem. Here's one hand I played in that tournament:

PokerStars Hand #190818333488: Tournament #2395309177, $4.90+$0.60 USD Omaha Pot Limit - Level XVIII (1250/2500) - 2018/09/08 22:19:22 EET [2018/09/08 15:19:22 ET]
Table '2395309177 13' 6-max Seat #1 is the button
Seat 1: DblCheez (60646 in chips)
Seat 2: KONDUKTOR.UA (161381 in chips)
Seat 3: limpbisqu1t (116142 in chips)
Seat 4: shooray (34784 in chips)
Seat 5: oranjewm (191139 in chips)
Seat 6: drachir73 (18072 in chips)
KONDUKTOR.UA: posts small blind 1250
limpbisqu1t: posts big blind 2500
*** HOLE CARDS ***
Dealt to DblCheez [Js 9s 8c Qh]
shooray: folds
oranjewm: raises 2500 to 5000
drachir73: folds
DblCheez: calls 5000
KONDUKTOR.UA: calls 3750
limpbisqu1t: calls 2500
*** FLOP *** [Ts 7d 5d]
KONDUKTOR.UA: checks
limpbisqu1t: checks
oranjewm: bets 20000
DblCheez: calls 20000
KONDUKTOR.UA: calls 20000
limpbisqu1t: folds
*** TURN *** [Ts 7d 5d] [3c]
KONDUKTOR.UA: checks
oranjewm: bets 80000
DblCheez: calls 35646 and is all-in
KONDUKTOR.UA: folds
Uncalled bet (44354) returned to oranjewm
*** RIVER *** [Ts 7d 5d 3c] [Qd]
*** SHOW DOWN ***
oranjewm: shows [5s 9c Ad Td] (a flush, Ace high)
DblCheez: shows [Js 9s 8c Qh] (a pair of Queens)
oranjewm collected 151292 from pot
DblCheez finished the tournament in 11th place and received $40.12.
*** SUMMARY ***
Total pot 151292 | Rake 0
Board [Ts 7d 5d 3c Qd]
Seat 1: DblCheez (button) showed [Js 9s 8c Qh] and lost with a pair of Queens
Seat 2: KONDUKTOR.UA (small blind) folded on the Turn
Seat 3: limpbisqu1t (big blind) folded on the Flop
Seat 4: shooray folded before Flop (didn't bet)
Seat 5: oranjewm showed [5s 9c Ad Td] and won (151292) with a flush, Ace high
Seat 6: drachir73 folded before Flop (didn't bet)

cEV Diff shows 151292, which obviously can't be true since it's the size of the pot and I only had 20% equity when all-in.

I have the hands showing in my HM2 but I can't send you the files in the manner requested.

[udbrky]

Please zip and send the entire file and tournament summary as the previous post says.

[fozzy71]

Request the hand history files for those tournament numbers from the pokerstars support team via email or from the Tools - History & Stats menu then zip/attach the HH/TS files for those games in a support ticket as instructed above.