HUD PartyPoker please help me
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  1. #1
    Junior Member
    Join Date
    Sep 2018
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    Exclamation HUD PartyPoker please help me

    Hello ,

    I have a problem with hudem. My statistics window has jumped up and I can not lower it. I can only move it from the very top. This is what happens in the 6 max tournament, in the 8 max tournament everything is okay, the hud is under my nickname.

    I have a video that needs to be downloaded

    https://www.easypaste.org/file/DJoQi...00.mp4?lang=plst8rayql8v2j.png

    https://images.tinypic.pl/i/00970/st8rayql8v2j.png <=== A photo of what you have to choose to watch the movie
    Last edited by Filipo; 09-02-2018 at 07:13 AM.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Sep 2018
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    7

    Default

    Hello ,

    I sent an email to support@holdemmanager.com
    I attached the screen to the tournament table. I added an active session with holdem manager. As well as I also added the HM2Logs file in the zip format

  4. #4
    Junior Member
    Join Date
    Sep 2018
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    7

    Default

    Hello ,

    I sent an email to support@holdemmanager.com
    I attached the screen to the tournament table. I added an active session with holdem manager. As well as I also added the HM2Logs file in the zip format

  5. #5
    Junior Member
    Join Date
    Sep 2018
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    7

    Default

    Hello ,

    I joined the 6max tournament and unfortunately I have the same thing even though I did everything as I wrote and I have a new version of HM2 8536. Diamonds_Harts players can not move huda from the top and place a player under the nickname of the player and Cacique_Vzla also can not put huda under the nickname.

    In the link I send all attached items

  6. #6
    Junior Member
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    Sep 2018
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    Default

    Image
    Attached Images Attached Images

  7. #7
    Junior Member
    Join Date
    Sep 2018
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    Default

    My HM2
    Attached Images Attached Images

  8. #8
    Junior Member
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    Sep 2018
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    Default

    Screen session active
    Attached Images Attached Images

  9. #9
    You're out! udbrky's Avatar
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    Jul 2008
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    Default

    Please reply to the ticket.
    Regards udbrky (Chris)

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