PokerMaster put out an update that forces you to update to the latest version.
Upon updating, the hand convertor is no longer working. It is not registering any hands at any tables. The software still reads the Emulators 'ledian#' but it does not read any tables that get opened, nor any hands.
This is a subscription based service, that is currently not working.
I emailed support, but it usually takes 24-36 hours to get a response in my experience. Is there any way we can get this expedited, or fixed sooner?
Thank you.