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  1. #21
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    Quote Originally Posted by udbrky View Post
    There is no ETA.
    Hello, still nothing and no ETA?

  2. #22
    HM2! udbrky's Avatar
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    No. We will notify when it is resolved. Beta releases' notes also will show what fixes are in them.
    Regards udbrky (Chris)

  3. #23
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    Any updates???? dying here

  4. #24
    HM2! udbrky's Avatar
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    There is no ETA.
    Regards udbrky (Chris)

  5. #25
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    Sep 2018
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    Default Horizion aka revolution/cake which ever juicy stake network is hem problem

    My hands are being tracked... however the hud is not showing whilst playin? Any ideas, im playin heads up

  6. #26
    HM2! udbrky's Avatar
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    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is HM-8966

    I have added your email address to the ticket so we can notify you once we have fixed it.
    Regards udbrky (Chris)

  7. #27
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    Quote Originally Posted by udbrky View Post
    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is HM-8966

    I have added your email address to the ticket so we can notify you once we have fixed it.
    thank u for ur fast response m8 also what about redkings aka microgamming? cant seem to detect the correct hh folder

  8. #28
    HM2! udbrky's Avatar
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    They are no longer writing hands from the point you don't contribute to the pot so we can no longer support these cash game hands - http://www.mpn.poker/blog/closing-a-few-loopholes/

    Microgaming has made a decision to not provide cash game customers with all hand histories for games they are seated in. *They also stopped writing anonymous hand history files but we never supported a HUD on those tables. *Even though a Microgaming cash game player has posted blinds for the round, they will now only provide customers with a hand history if the customer directly contributed to a pot. *We are no longer importing Microgaming cash game hand histories because many stats are significantly skewed as a result of the Microgaming decision to not provide hand histories on all cash game hands. *We will continue to support Microgaming tournaments as all players are provided with complete hand histories.

    See this forum thread/post for more details about these changes -http://forums.holdemmanager.com/showthread.php?t=536230&p=2485729&viewfull=1#post2 485729

    There are links in the above forum post if you want to roll back to be able to import these hands but the stats in the HUD/Reports will be inaccurate which could cause you to make bad decisions at the tables. *If you continue to have problems importing with the older versions please tell us the software version of your poker client as some customers have reported that microgaming is no longer saving any cash hands so they may now be rolling out changes to completely block trackers/huds on cash tables.
    Regards udbrky (Chris)

  9. #29
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    Oct 2017
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    Any updates? Been 6 months now. any plan to fix?

  10. #30
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    Oct 2017
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    Any updates....been 6 months. I signed up for HM for cake games and then support seems to have given up....

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