neither hot key working
tried re-running set up
tried resetting all profiles
tried putting license etc
help ???
neither hot key working
tried re-running set up
tried resetting all profiles
tried putting license etc
help ???
any one know ?
Issue is I launch TN and then the tables stay where they are, they do not get moved to slots, just started happening since yesterday..
If I apply the layout with hotkey still does not happen
Reconfigured, reinstalled.. still no go..
someone need to help please
Happy to do a tv session tomm. if needed ?
Hi,
Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.
Please also briefly describe what is happening in the email.
Already sent the email yesterday with logs/screenshot and description.
Do not want another sunday without TN..please advise..
Unfortunately has not been resolved
I am really frustrated with the non-working sw... plus feels like am not getting the help I should.. ??
Ticket 347132 and 348089 are also opened logs been sent..
I am using hypersimple or classic theme and keep getting response.. as per ss you have non-supported themes
I am a paying customer, its a ongoing live subscription, pay a monthly/yearly fee but sw does not work..
Last edited by deucesofclub; 06-15-2018 at 02:35 PM.