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Thread: wtf?

  1. #1
    Member
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    Mar 2010
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    Default wtf?


  2. #2
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    Mar 2010
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    well it does not even start after reinstall. my subscription ends tomorrow, if u want my money please respond.

  3. #3
    HM2! udbrky's Avatar
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    Jul 2008
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    Did you try reinstalling?

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.*
    Then send a copy of that ZIP file.

    Also please send a screenshot of your desktop with a table and your HUD displayed.*
    Please follow these instructions to take a screenshot: http://www.wikihow.com/Take-a-Screen...rosoft-Windows
    Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the ticket.

    Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
    Regards udbrky (Chris)

  4. #4
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    Default

    Did u read my message? "it does not even start after reinstall". I can not send u any logs in this situation.

  5. #5
    HM2! udbrky's Avatar
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    You can get them in c:\users\username\appdata\roaming\Table Ninja V2
    Regards udbrky (Chris)

  6. #6
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    Default

    I sent the logs.

  7. #7
    Member
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    Mar 2010
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    Default

    Hi,

    I can start it after manually remove folders and reinstall. I have 2.8.2.0 now, but sit&go sensei not working, as in the video. After setting up a filter and save, the test button is not active. Also there is a red x under save field.
    ninja.JPG

  8. #8
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Default

    Quote Originally Posted by dubberman27 View Post
    Hi,

    I can start it after manually remove folders and reinstall. I have 2.8.2.0 now, but sit&go sensei not working, as in the video. After setting up a filter and save, the test button is not active. Also there is a red x under save field.
    ninja.JPG
    Hi,

    Can you please send fresh logs to support and they may request a tv session if they cannot solve it via email.

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