for wpn 8 max tables i need to manually click 8 handed to get hud in correct position as it detects it as 9 handed. how can we fix this? do i need to send hh to you guys?
for wpn 8 max tables i need to manually click 8 handed to get hud in correct position as it detects it as 9 handed. how can we fix this? do i need to send hh to you guys?
Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] Panel Positions > OK
1) Open one Table only and ensure at least 1 hand has imported before moving to step 2.
2) Move the stats with the Arrow Buttons (< >) on the Table Averages HUD to rotate your HUD to the correct position.
3) Now you can open more tables and it should be automatically configured. Let at least 1 hand import before changing anything as this is needed to gather the correct positions.
Please check this FAQ if you play at pokerstars - Hold'Em Manager 2 FAQs - Poker Software :: Setup Auto-Center or Preferred Seating For PokerStars - and make sure it is set the same in all/any installed PokerStars clients if you have more than 1 ps.xx client installed.
If you have any difficulty following the above method with the arrow buttons you can set the positions manually as explained here - Hold'Em Manager 2 FAQs - Poker Software :: Site Setup
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Regards udbrky (Chris)
seems like too much work to reset all of my positions. guess ill just keep manually selecting 8 handed and then right clicking the hud when it stops working correctly like i have been for the past year or 2
It is to many things to do, but look really nice.
bumpity bump, auto detect 8max tables?
Did you reset it and assign the seat positions?
Regards udbrky (Chris)
bumpity bump...knock on wood if you hear me!
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu
Please reproduce the problem and:
- Attach a screenshot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Attach a copy of the original Hand history for the table with the issue*
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
*All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Also include a screenshot of your seating assignment in both HM2 and WPN for 8-max.
Regards udbrky (Chris)
Hand2Note here i come! I hear theyve solved how to actually get a hud to work on an 8max table
This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HM-8645 Is Resolved" in the subject line and body of the email.