Не грузится HUD на PartyPoker

[kavabamba]

2019-04-02|07:47:40.799 |MSV FastFold (Feb 9 2019)
2019-04-02|07:47:40.807 |[System] Initialize
2019-04-02|07:47:40.808 |[System] Locale: 0419, Code Page: 1251
2019-04-02|07:47:40.813 |[PokerStarsCommon] Loaded 26 Sites
2019-04-02|07:47:40.816 |[PokerStarsCommon] Loaded 121 Zoom Tables
2019-04-02|07:47:40.820 |[PokerStars] Install Path: C:\Program Files (x86)\PokerStars.RUSO
2019-04-02|07:47:40.820 |[PokerStars] Zoom Install: C:\Program Files (x86)\PokerStars.RUSO, Path: C:\Users\panda\AppData\Local\PokerStars\Audit
2019-04-02|07:47:40.820 |[System] PokerStars Zoom Monitor Start
2019-04-02|07:47:40.821 |[PokerStarsZoom] Thread Start
2019-04-02|07:47:40.821 |[System] Party FastForward Monitor Start
2019-04-02|07:47:40.822 |[DirectoryMonitor] Monitoring directory: "C:\Users\panda\AppData\Local\PokerStars\Audit " without sub directories
2019-04-02|07:47:40.823 |[System] iPoker Speed Monitor Start
2019-04-02|07:47:40.823 |[PartyHandGrabber] Thread Start
2019-04-02|07:47:40.824 |[iPokerHandGrabber] Thread Start
2019-04-02|07:47:40.859 |[iPokerCommon] Config Version: Invalid (Invalid), Skins: 144
2019-04-02|07:47:40.863 |[iPokerCommon] Speed Poker Directory Not Found: bet365poker
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Unable to monitor iPoker Speed tables, check configuration
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Thread End
2019-04-02|07:47:41.834 |[PartyCommon] Config Version: Invalid (Invalid), Skins: 22, Tables: 42
2019-04-02|07:47:41.835 |[PartyHandGrabber] Monitoring: Party Poker, Version: 2

[kavabamba]

вот
2019-04-02|07:47:40.799 |MSV FastFold (Feb 9 2019)
2019-04-02|07:47:40.807 |[System] Initialize
2019-04-02|07:47:40.808 |[System] Locale: 0419, Code Page: 1251
2019-04-02|07:47:40.813 |[PokerStarsCommon] Loaded 26 Sites
2019-04-02|07:47:40.816 |[PokerStarsCommon] Loaded 121 Zoom Tables
2019-04-02|07:47:40.820 |[PokerStars] Install Path: C:\Program Files (x86)\PokerStars.RUSO
2019-04-02|07:47:40.820 |[PokerStars] Zoom Install: C:\Program Files (x86)\PokerStars.RUSO, Path: C:\Users\panda\AppData\Local\PokerStars\Audit
2019-04-02|07:47:40.820 |[System] PokerStars Zoom Monitor Start
2019-04-02|07:47:40.821 |[PokerStarsZoom] Thread Start
2019-04-02|07:47:40.821 |[System] Party FastForward Monitor Start
2019-04-02|07:47:40.822 |[DirectoryMonitor] Monitoring directory: "C:\Users\panda\AppData\Local\PokerStars\Audit " without sub directories
2019-04-02|07:47:40.823 |[System] iPoker Speed Monitor Start
2019-04-02|07:47:40.823 |[PartyHandGrabber] Thread Start
2019-04-02|07:47:40.824 |[iPokerHandGrabber] Thread Start
2019-04-02|07:47:40.859 |[iPokerCommon] Config Version: Invalid (Invalid), Skins: 144
2019-04-02|07:47:40.863 |[iPokerCommon] Speed Poker Directory Not Found: bet365poker
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Unable to monitor iPoker Speed tables, check configuration
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Thread End
2019-04-02|07:47:41.834 |[PartyCommon] Config Version: Invalid (Invalid), Skins: 22, Tables: 42
2019-04-02|07:47:41.835 |[PartyHandGrabber] Monitoring: Party Poker, Version: 2

[kavabamba]

Сойдёт?
2019-04-02|07:47:40.799 |MSV FastFold (Feb 9 2019)
2019-04-02|07:47:40.807 |[System] Initialize
2019-04-02|07:47:40.808 |[System] Locale: 0419, Code Page: 1251
2019-04-02|07:47:40.813 |[PokerStarsCommon] Loaded 26 Sites
2019-04-02|07:47:40.816 |[PokerStarsCommon] Loaded 121 Zoom Tables
2019-04-02|07:47:40.820 |[PokerStars] Install Path: C:\Program Files (x86)\PokerStars.RUSO
2019-04-02|07:47:40.820 |[PokerStars] Zoom Install: C:\Program Files (x86)\PokerStars.RUSO, Path: C:\Users\panda\AppData\Local\PokerStars\Audit
2019-04-02|07:47:40.820 |[System] PokerStars Zoom Monitor Start
2019-04-02|07:47:40.821 |[PokerStarsZoom] Thread Start
2019-04-02|07:47:40.821 |[System] Party FastForward Monitor Start
2019-04-02|07:47:40.822 |[DirectoryMonitor] Monitoring directory: "C:\Users\panda\AppData\Local\PokerStars\Audit " without sub directories
2019-04-02|07:47:40.823 |[System] iPoker Speed Monitor Start
2019-04-02|07:47:40.823 |[PartyHandGrabber] Thread Start
2019-04-02|07:47:40.824 |[iPokerHandGrabber] Thread Start
2019-04-02|07:47:40.859 |[iPokerCommon] Config Version: Invalid (Invalid), Skins: 144
2019-04-02|07:47:40.863 |[iPokerCommon] Speed Poker Directory Not Found: bet365poker
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Unable to monitor iPoker Speed tables, check configuration
2019-04-02|07:47:40.863 |[iPokerHandGrabber] Thread End
2019-04-02|07:47:41.834 |[PartyCommon] Config Version: Invalid (Invalid), Skins: 22, Tables: 42
2019-04-02|07:47:41.835 |[PartyHandGrabber] Monitoring: Party Poker, Version: 2

[Sarek]

В этом логе почему-то не запротоколирована ни одна раздача. А должно быть название стола и список ее участников.

Антивирус какой в системе установлен?

[kavabamba]

Антивира нет

[kavabamba]

Может я предоставлю доступ к рабочему столу через teamviewer , скайп, телеграмм и возможно станет понятна проблема?

[Sarek]

Да вот, похоже, надо бы.
На адрес
hm2support@holdemmanager.com
написать письмо (с того адреса, на который зарегистрирован ХМ)
в тексте письма дать ссылку на эту тему
и написать (можно по-русски), что нужен сеанс по тимвьюверу
+ дать варианты даты\времени
(желательно европейским вечером, хоть завтра)

[Sarek]

Для желающей быть проинформированной общественности:
причина была в том, что у него Вин7 с нестандартным размером экранных шрифтов (было 125%).
Поставили 100% - все заработало.
Под Вин10 такой проблемы не существует.