Problem after last update

[Joao87]

I'm having a problem since the last update: different reports show differents net winnings. When I check the Cash Results Graphic (filtered by today), it says I've lost 2€, then I check reports like Active Session or Leak Buster Sessions and it says I've won 1,4€ (also filtered by today).

There are no filters active that could modify the reports. In fact, I cleared all the filters and the problem remains...

What can I do?

Thanks in advance.

[udbrky]

Make sure you use € winnings.

Make sure the reports and filters are not corrupted.

Close HM2
Please delete everything in:

Win Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\Re ports and \Filters
Windows XP: C:\documents and settings\username\application data\HoldemManager\Reports and \Filters

Showing hidden files: Hold'Em Manager 2 FAQs - Poker Software :: How are Hidden Files Viewed in Windows?
Restart HM2 and the issue should be resolved.

And that the database is not corrupted.

Please try to vacuum/analyze and reindex your database - Hold'Em Manager 2 FAQs - Poker Software :: Database Manager (Ribbon)

If you continue to have problems, try the following:

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - Hold'Em Manager 2 FAQs - Poker Software :: How to create a new database and import previously played hands

If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

Here is a FAQ explaining how to backup your database and all settings in one easy step - Hold'Em Manager 2 FAQs - Poker Software :: How does Backup and Restore Database, Settings and HUD configs work?