Hud stopped working on tables worked earlier in the day keeps saying waiting for hand

[Travistt]

My hud was working perfectly earlier and the days before. For some reason it keeps saying waiting for hands and not importing. I checked the import history and it says it was imported. I made all the updates hoping that would fix it but didn't work. I have restarting everything. I have no idea what the problem could be. Any help will be appreciated thanks.

TT

[Travistt]

it works for cash games but not the tourney I'm currently playing on ACR

[udbrky]

Is this an OSS? This happens anytime a site runs these special/new series or one of a kind tournaments. Please see this FAQ on how to use table finder - Hold'Em Manager 2 FAQs - Poker Software :: How is Table Finder utilized if the HUD does not appear?

You will have to use it for each new tourney and each time you get moved to a new table.

If not:

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.