Does beta release 2.0.0.8536 solve the problem at the Partypoker FF tables?
Does beta release 2.0.0.8536 solve the problem at the Partypoker FF tables?
Unless you're on Bwin, then you need to use the older version until Bwin updates.
Iīm at Partypoker. I have 2.0.0.8517 installed and canīt update to beta 2.0.0.8536. Shows the following message: "Holdem Manager 2 installation not found, please run full installer. You will be redirected to Holdem Manager website where you can download this."
Neither automatically, nor manually.
Do I need to have beta 2.0.0.8532 previously installed?
Resolved
Last edited by zero14; 08-26-2018 at 08:01 AM.
Did you send in files?
Please update to this version
http://www.holdemmanager.com/Downloa...pdate_8536.exe
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.