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Thread: empty popups

  1. #1
    Junior Member
    Join Date
    Nov 2011
    Posts
    19

    Default empty popups

    Hi,
    I recently followed steps given by HM2 support to resolve a data size issue i was having. This was a reoccurring problem of mine.For example 480k hands took up 72bg. After countless failed steps taken to solve the problem over a 6month period the step that helped me were the following:

    1) Please open PGAdminIII (Start - Postgres)

    2) Enter your pw (default is postgrespass)

    3) Open databases - expand DB name - expand schemas - expand public - expand Tables

    4) Delete the note_caddy_scatter and note_caddy_data

    However, now my popups are empty, no #s in them.
    I have no idea how to do anything, I had my custom hud created by one of you're guys. He doesnt answer my skype messages so i came here.

    HM2 support told me to click "create notes for unprocessed hands based on active definitions"...but nothing happens...it just says all hands are processed.

    thank you

  2. #2
    Junior Member
    Join Date
    Nov 2011
    Posts
    19

    Default

    Helloooo

    Any one home?

  3. #3
    NoteCaddy sreticentv's Avatar
    Join Date
    Dec 2009
    Location
    No direction but to trust the final destination
    Posts
    6,481

    Default

    Did you click to reset notes before trying to re-create? How to reset NoteCaddy notes - Assaultware Wiki
    NC won't know you truncated its table as the record of what it did is separate.

    Also I'm not sure if you tried to vacuum the database before taking the nuclear option that HM support advised. NC has an option built in to vacuum tools->vacuum database. In the vast majority of cases this should have made a big difference
    NoteCaddy Manual | Coaching Packs | Blog
    NoteCaddy experts: a.k.aAlso, Catalyst_Kh, Derders, karstenkloss, scoobediah (NoteCaddy Edge)

  4. #4
    Junior Member
    Join Date
    Nov 2011
    Posts
    19

    Default

    yeah resetting the notes helped, thank you

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