Table Ninja Not Opening
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  1. #1
    Junior Member
    Join Date
    Feb 2018
    Posts
    1

    Default Table Ninja Not Opening

    Since today my table ninja will not open, ive tried reinstalling it a few times and nothing seems to fix it, i can open the No UI beta just fine, just when i try to open up the main program it will simply not start up.

  2. #2
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Quote Originally Posted by SPC View Post
    Since today my table ninja will not open, ive tried reinstalling it a few times and nothing seems to fix it, i can open the No UI beta just fine, just when i try to open up the main program it will simply not start up.
    - Uninstall TN2 from Control panel
    - Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
    - Navigate to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
    - Once that is done go back a step and remove the Tableninja2 folder
    - Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

    After reinstalling if you are no longer having the issue go to the setup tab and enable I want beta updates then restart TN2.

  3. #3
    Member
    Join Date
    Oct 2011
    Posts
    48

    Default

    Quote Originally Posted by Ninja Support View Post
    - Uninstall TN2 from Control panel
    - Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
    - Navigate to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
    - Once that is done go back a step and remove the Tableninja2 folder
    - Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

    After reinstalling if you are no longer having the issue go to the setup tab and enable I want beta updates then restart TN2.
    ...
    Last edited by mygameispoke; 05-28-2020 at 06:12 PM.

  4. #4
    Member
    Join Date
    Oct 2011
    Posts
    48

    Default

    Quote Originally Posted by Ninja Support View Post
    - Uninstall TN2 from Control panel
    - Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
    - Navigate to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
    - Once that is done go back a step and remove the Tableninja2 folder
    - Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

    After reinstalling if you are no longer having the issue go to the setup tab and enable I want beta updates then restart TN2.
    ....

  5. #5
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,497

    Default

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.*
    Then send a copy of that ZIP file.

    Also please send a screenshot of your desktop with a table and your HUD displayed.*
    Please follow these instructions to take a screenshot: http://www.wikihow.com/Take-a-Screen...rosoft-Windows
    Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the ticket.

    Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
    Regards udbrky (Chris)

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