iPoker network (bet365) non showdown winnings problem

[kamix91]

Hello,

Today iPoker (bet 365) released a new update and since its release HM2 is not calculating non showdown winnings. Actually it does, but as negative and negative only.

So if you win a pot of 20€ with betting and not getting to the showdown, its calculated as -10€.

I can add some picture to provide it. In the right side of the picture you can see in replayer that I've won the hand without showdown, but in the report tab the exact same hand is calculated as loss -6,7€.

The red line is eating me lol

holdemmanager2 nonshowdown bug.jpg

[kamix91]

Hello,

Today iPoker (bet365) released new update and since that non showdown winnings are not calculated correctly.
Its calculating them negative, and negative only.
If you win a 20€ pot with betting, not getting to the showdown, HM2 will calculate it as -10€.

There's a picture to prove it.

In right part of the picture you can see that I've won the hand, but in the report tab (left part of the picture) that exact same hand is calculated as negative 6,7€.

holdemmanager2 nonshowdown bug.jpg

[DannyJQ]

My HM went crazy for some reason today and started adding some ridiculous rake to hands even when there was no rake taken (action end preflop) and now my reports are not accurate at all. Any solution?

edit: There is a guy on another forum who seem to have the same problem.

[MarioH]

Yep, ignores any winnings except river calls, too.

[DannyJQ]

There seems to be new HH format hence the problem, hope its fixed soon and please let us know how we can revert the wrong results after that.

[Dark Star]

i played for the first time in a few months at ladbrokes (ipoker) today and although the hud appears it only seems to register the odd hand here and there for some reason. is this a known problem or is it something wrong at my end

thanks

[Juzas]

Same here, on Betfair. Waiting for solution...

[udbrky]

Ipoker changed their hand histories this morning. We are looking into this.

[Pauluha]

Ipoker changed their hand histories this morning. We are looking into this.

This affects the statistics! When will the corrections be made?

[Pauluha]

Ipoker changed their hand histories this morning. We are looking into this.

how long does the fix take?