Hm2 can't see my database anymore.

[amroth]

Hello,

First excuse my poor english I'll try to be understandable.

Well now for my problem :

During a poker session, my computer was lagging a lot because of HM. And since it didn't want to shut down by himself, I went in the task manager to kill the process. At the same time, I also killed the postgres process.

Then when I tried to start hm2 again, he just created a new database. Realizing that, I went in the database menu in hm but it wasn't detecting my old database again. I tried to kill the postgres process again to get the hm assistant database creation at the start of the program but it couldn't find my old database there as well.

So I created a new database again and started to import all hands from the archive folder but a lot of hands were missing ( I played 120k hands in the last 2 months but HM imported only 75k ) Could there be another folder were HM saved these missing hhs ?

I downloaded pgadmin to check the datase and he was detecting my old database just fine. Only HM didn't.
I really need to get that database or thoses hhs back what can I do ?

[udbrky]

If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click > 'copy public link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com