Hm2 hud not attaching on zoom stars

[sebastian79]

hello , i m encountering a problem since yesterday evening , the hud is not attaching it self to the zoom window on PStars, suddenly it stopeed attaching after functioning well few hours ago.
Please help , Sebastian

[DalvAD]

Hello, I have the same problem to . Not showing the hud on zoom tables.

[fadecarolina]

Hello, I have the same problem. HUD was working good, but since yestarday dont work. It works on others tables cash/SNG

EDIT: hands are importing and I can see stats correctly

[udbrky]

This should be resolved in the next few hours. If it is not, then follow these steps and send us the files:

IMPORTANT Zoom Installation Instructions:

Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.

On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.

Please check all of the steps on this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to setup Holdem Manager to run with Poker Stars Zoom Tables

If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.

[Joao.Cardoso]

Seems like everyone suddenly got the same problem. I came here exactly for the same reason.

[fadecarolina]

Its working again Zoom poker with hud. I did nothing