Lost HUDs

[sopel]

Hi
today suddenly I lost all my HUDs - I don't know how . I have only basic ones - is any chance to restore it?
Thanks for help
Slawek

[udbrky]

This sounds like something corrupted your data. What are your antivirus and firewall?

Please see this FAQ to fix Windows problems - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files

Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use

You can try opening the prefs.bak file (or any .corrupt) in the config folder in

For Windows Vista/7/8: C:\Users\username\AppData\Roaming\HoldemManager\
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


See this tutorial for showing system and hidden files:
Hold'Em Manager 2 FAQs - Poker Software :: How are Hidden Files Viewed in Windows?

and save as prefs.xml

but if it got corrupted and lost, you would need to import from a backup.

[sopel]

Thank you
I have antivirus.
I found pref, restored it and restored huds from backup.
Thanks for help
Slawek

[udbrky]

Make sure to follow the other steps to help prevent future corruption.

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.