HM disappearing in the middle of the game

[Marcs]

Hey guys,

i have a problem with my HM, how it says the title, in the middle of the game my HM vanishes for about 5 minutes and then comes back, this really grinds my gears . Does anyone can help me, please? Thank you.

[udbrky]

What do you mean it disappears?

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

[Marcs]

Hey Chris thank for your reply.

Here the first error that appear when i open HM.

Capture4.PNG

Then, in the middle of the game, HM disappears from the tables for about 3 minutes.

Capture 7.jpg

Capture8.jpg

I don't know why this is happen, maybe it is my PC. In a Brazilian Poker Forum, i read that could be a problem with Postgresql 8.4, and i Should upgrade to 9.3.

My PC:

Capture9.PNG
With a Geforce 840m