name with symbols not tracking
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  1. #1
    Junior Member
    Join Date
    Jan 2015
    Posts
    18

    Default name with symbols not tracking

    cant track a player with symbols for name (.) ^ (.)

    there is no space at the beggining of the name

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Jan 2015
    Posts
    18

    Default

    ok i sent a hh to the support team.. its not a problem for the particular player to track him but hm2 doesnt import ANY hand with him on table

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