Can't see some vs Hero stats in game and in replayer

[LazySnake]

Hi there!

There is a problem with some "vs Hero" stats in my popups.
As you can see on the screenshot, the guy on the SB is 3-betting vs me on the BU. And he had done that several times actually over those 4.9k hands. However, the stat in the popup "vs Hero BU" is "-" in the SB position.

1.png

This is a screenshot of my popup in the designer. As you can see the stat is actually "SB 3bet vs BTN Hero"

e6a247612fce4a87aa966240d2921aaf.png

What might be wrong here? Some opponents have this stat counted, but this one and several others don't. The problem stays both on the tables and in replayer.

[udbrky]

We need to see the hand.

If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

[LazySnake]

Prima, $0.50/$1 No Limit Hold'em Cash, 5 Players
Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite.

SB: $106.55 (106.6 bb)
BB: $118.18 (118.2 bb)
MP: $149.05 (149.1 bb)
CO: $139.51 (139.5 bb)
Hero (BTN): $113 (113 bb)

Preflop: Hero is BTN with Jd Js
2 folds, Hero raises to $2.50, SB raises to $10.50, BB folds, Hero calls $8

Flop: ($22) As Qc 3c (2 players)
SB bets $11, Hero folds

Results: $22 pot ($1.10 rake)
Final Board: As Qc 3c
SB mucked and won $20.90 ($10.40 net)
Hero mucked Jd Js and lost (-$10.50 net)

This is the hand. If you will need additional hands or something, please reply.

[udbrky]

That's not the original file. Please send it to us from the archive.

[LazySnake]

----PRIMA.DAT----

<Game hhversion="5" id="6442869392" date="2017-02-28 22:07:57" unicodetablename="RABhAGkAbABlAGEAcwBzACAALQAgAKwg MQAwADAAIABNAGEAeAA=" tablename="Daileass - Ђ100 Max" stakes="0.50|1" betlimit="NL" tabletype="Cash Game" unicodetabletype="QwBhAHMAaAAgAEcAYQBtAGUA" gametypeid="1" gametype="Hold&apos;em" realmoney="true" currencysymbol="rCA=" playerseat="3" betamount="1050" istournament="0" totalplayers="5" tablesize="6" badbeat="true" currencyId="26" rake="110">
<Seats>
<Seat num="2" alias="gadget" unicodealias="ZwBhAGQAZwBlAHQA" balance="139.51" endbalance="139.51"/>
<Seat num="3" alias="MutaFruit" unicodealias="TQB1AHQAYQBGAHIAdQBpAHQA" balance="113.00" endbalance="102.50" dealer="true"/>
<Seat num="4" alias="Manhattan" unicodealias="TQBhAG4AaABhAHQAdABhAG4A" balance="106.55" endbalance="116.95"/>
<Seat num="5" alias="fish2022" unicodealias="ZgBpAHMAaAAyADAAMgAyAA==" balance="118.18" endbalance="117.18"/>
<Seat num="6" alias="maria848" unicodealias="bQBhAHIAaQBhADgANAA4AA==" balance="149.05" endbalance="149.05"/>
</Seats>
<Gameplay>
<Action seq="1" type="SmallBlind" seat="4" value="0.50"/>
<Action seq="2" type="BigBlind" seat="5" value="1.00"/>
<Action seq="3" type="DealCards" seat="3">
<Card value="J" suit="d" id="36"/>
<Card value="J" suit="s" id="10"/>
</Action>
<Action seq="4" type="Fold" seat="6"/>
<Action seq="5" type="Fold" seat="2"/>
<Action seq="6" type="Raise" seat="3" value="2.50"/>
<Action seq="7" type="Raise" seat="4" value="10.00"/>
<Action seq="8" type="Fold" seat="5"/>
<Action seq="9" type="Call" seat="3" value="8.00"/>
<Action seq="10" type="DealFlop">
<Card value="A" suit="s" id="0"/>
<Card value="Q" suit="c" id="24"/>
<Card value="3" suit="c" id="15"/>
</Action>
<Action seq="11" type="Bet" seat="4" value="11.00"/>
<Action seq="12" type="Fold" seat="3"/>
<Action seq="13" type="MuckCards" seat="4"/>
<Action type="Win">
<Seat num="4" amount="31.90" pot="0" type="" lowhandwin="0"/>
</Action>
</Gameplay>
</Game>

ExtendedTableName: Daileass - €100 Max [201649]

This is the hand

[udbrky]

Please zip the gamehistory.dat file from the c:\hm2archive and send it to us in a ticket.