Spin and go sensei not working at Poker stars 7 . bg
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  1. #1
    Junior Member
    Join Date
    Jul 2010
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    19

    Default Spin and go sensei not working at Poker stars 7 . bg

    Im getting error massage: Test failed. No matter what spin and goes I choose to test . Using Pokerstars 7.BG client. If I try to run sensei I get massage : You need to be logged in in all your pokerstars clients , adn be on the 'spin & go ' tab. Currently Im logged into pokerstars client and on the spin and go tab . I am using 2 screens but TN 2 + stars clients are both on the one fully visible with nothing on top of them.

  2. #2
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
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    1,003

    Default

    Hi,

    I am unable to access Stars myself to see if this is working however is your Poker client in English?

  3. #3
    Junior Member
    Join Date
    Jul 2010
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    19

    Default

    yes it is . I looked over the set up of ninja few times. I am not sure though , but right now pokerstars has few more spin and goes added : Free (ticket edition ) 0.5$ (golden chip edition) , 20 $ (TCOOP edition) , maybe this causing any problem ?

  4. #4
    Junior Member
    Join Date
    Jul 2010
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    19

    Default

    it is in english . I reviewed few times the set up of table ninja with pokerstars. Stars added few more spin and goes maybe this might causing the problem ?

  5. #5
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
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    1,003

    Default

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

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