Dear all,
I'm just downloaded Ladbrokes (ipoker) and I'm not able to find where to activate the hand history
I searched everywhere but cannot find it.
Could you please help?
Thanks!
Dear all,
I'm just downloaded Ladbrokes (ipoker) and I'm not able to find where to activate the hand history
I searched everywhere but cannot find it.
Could you please help?
Thanks!
Follow the FAQ - Hold'Em Manager 2 FAQs - Poker Software :: iPoker Setup
The location depends on the skin and how it is installed. It should be C:\Users\username\AppData\Local\skin\data\playerna me\History\Data in their new software, but not every skin is using that.
Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - Hold'Em Manager 2 FAQs - Poker Software :: What can be done if the HUD does not work?
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Thanks!
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.
Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.