The license server could not be contacted, while trying to enter my product key.
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  1. #1
    Junior Member
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    Dec 2011
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    Default The license server could not be contacted, while trying to enter my product key.

    My firewall is set correctly, im running as admin. When im trying to make a log for you guys my search command cant find copylogfiles because my computer is not installed in english. Frustrated.
    Last edited by ZicoDuco; 12-23-2016 at 11:55 AM.

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

    Default

    Did you update?

    Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Please see this FAQ for help in resolving licensing issues:
    Hold'Em Manager 2 FAQs - Poker Software :: I Can Not Activate or Register Holdem Manager

    If you continue to have problems we need you to send us the \HM2Logs folder as explained in the last steps under 'Contact Support'.

    The log file FAQ shows 4 ways to find the files. copylogfiles will be in English, it's in the start menu - Holdemmanager folder.
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Dec 2011
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    Default

    Removing AVG antivirus (on advice of Chris udbrky) solved my problem. Thanks for good service, as always.

  4. #4
    You're out! udbrky's Avatar
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    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

    AVG is very bad.
    Regards udbrky (Chris)

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