cannot start after update
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  1. #1
    Senior Member
    Join Date
    Mar 2009
    Posts
    210

    Default cannot start after update

    Just updated to the beta and now it won;t start:

    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: HoldemManager.exe
    Problem Signature 02: 2.0.0.8454
    Problem Signature 03: 5817b4b4
    Problem Signature 04: PresentationFramework
    Problem Signature 05: 4.6.1590.0
    Problem Signature 06: 5787fd16
    Problem Signature 07: 306
    Problem Signature 08: f
    Problem Signature 09: System.IO.FileNotFoundException
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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  2. #2
    Senior Member
    Join Date
    Mar 2009
    Posts
    210

    Default

    Any help please?
    I downgraded by running the latest stable release instead and I get the same error now.
    When I install and run the program works.
    When I close it down and try to rerun it I get the above error.
    I reinstall and it works. Then I close it down and start and I get the above error again.

  3. #3
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please see this FAQ to fix Windows problems - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files

    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send a log file as well - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click > 'copy public link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com
    Regards udbrky (Chris)

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