Postgres problems
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  1. #1
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    Default Postgres problems

    Yesterday, my Windows 10 ran an update and today I can't start Holdem Manager anymore.

    When I go to "services" and try to start Postgres, I get the following error: "Can't start PostgreSQL 8.4 on local computer. Error 1053: service didn't respond correctly to start task" (my translation).

    I tried locating the .pid file, but could not find it: it's not in the Program files folder.

    I'm running Windows 10 and HM2 (I believe the latest version but I can't check because I can't open the program any longer)

    I tried re-starting a couple of times: that didn't help. I also manually started "Secondary logon" but that didn't change anything.

    Hope someone can help!

  2. #2
    You're out! udbrky's Avatar
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    Default

    This is usually a firewall or windows update issue and the following guide gives a step by step guide:
    Hold'Em Manager 2 FAQs - Poker Software :: Can not Connect / Failed to Start PostgreSQL

    Uninstall PostgreSQL & try the following steps:

    1) Run cmd.exe as Admin (Start > Search 'cmd' > Right-Click > Run As Admin)
    2) in CMD window run (type the code then hit Enter key) following command:
    net user postgres /del
    3) Reboot PC
    4) after reboot open cmd.exe again & run following commands:
    Code:
     net user postgres postgrespass /add
     net localgroup Administrators postgres /add
     net localgroup Users postgres /delete
     runas /user:postgres cmd.exe
    When it asks about password please input postgrespass & don`t worry if you don`t see any new symbols\inputs in cmd window. If you did all steps right then you should get new cmd window for postgres user.

    5) Download PostgreSQL installer (http://get.enterprisedb.com/postgres...-1-windows.exe) & move (copy/paste) it from the \Downloads folder to C:\
    6) in new cmd window for postgres user run following commands:
    cd c:\
    start postgresql-8.4.22-1-windows.exe
    Regards udbrky (Chris)

  3. #3
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    Default

    Hi Chris,

    I followed your steps, but that didn't work. Still can't start Postgres.

    I did get 1 error for command net localgroup Users postgres /delete. It gave me: "The local group does not exist".

    Also tried to start Postgres through Services, but that doesn't work either.

  4. #4
    You're out! udbrky's Avatar
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    I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.
    Regards udbrky (Chris)

  5. #5
    PostgreSQL Whisperer
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    Hi,
    Please open C:\PostgreSQL\data and post screenshot with content of this folder.

  6. #6
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    I get a 1015 error when trying to start Postgresql.

    See attached image for screenshot of the folder.
    Attached Images Attached Images

  7. #7
    PostgreSQL Whisperer
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    Rename postgresql.conf to postgresql1.conf and postgresql.conf.20160918.ptbackup to postgresql.conf

  8. #8
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    Changed those two file names and tried to start server again, but still get the error message: see screenshot
    Attached Images Attached Images

  9. #9
    PostgreSQL Whisperer
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    Hmm. May be you should change password for this service in services propertries? Please open properties for SQL service, go to log on tab and send screenshot.

  10. #10
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    The password is filled in there. Thanks for helping out man
    Attached Images Attached Images

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