HEM2 Problem on new PC ( New download)
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  1. #1
    Junior Member
    Join Date
    Jan 2012

    Default HEM2 Problem on new PC ( New download)

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  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    HM Support


    Please make a backup of your settings and reset them as described here.

    If that does not solve your problems please close HM2 and try to copy all files/folders EXCEPT FOR \Database and NoteCaddyDefinitions from C:\Users\UserName\AppData\Roaming\HoldemManager* to a new \Desktop folder. This will cause you to lose all of your settings but it will hopefully solve the problem.

    *If you can't see it, turn off the windows option that is hiding that directory. FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How to See Hidden Files in Windows

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

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