HEM2 Problem on new PC ( New download)
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Jan 2012
    Posts
    6

    Default HEM2 Problem on new PC ( New download)

    HEM2 problem.PNG

    Image attached

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,964

    Default

    Please make a backup of your settings and reset them as described here.


    If that does not solve your problems please close HM2 and try to copy all files/folders EXCEPT FOR \Database and NoteCaddyDefinitions from C:\Users\UserName\AppData\Roaming\HoldemManager* to a new \Desktop folder. This will cause you to lose all of your settings but it will hopefully solve the problem.


    *If you can't see it, turn off the windows option that is hiding that directory. FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How to See Hidden Files in Windows


    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

Similar Threads

  1. HEM2 Download Problems
    By tommytsunami in forum General Support
    Replies: 20
    Last Post: 12-03-2014, 01:04 AM
  2. Download HEM2
    By ez2cy in forum General Support
    Replies: 1
    Last Post: 11-02-2013, 08:35 PM
  3. Download Issue: HEM2 Wont Update
    By ChristaBorg in forum Bug Reports
    Replies: 6
    Last Post: 06-16-2013, 08:58 AM
  4. Can't download HEM2
    By rayjamesdayton in forum General Support
    Replies: 1
    Last Post: 11-02-2011, 10:48 PM
  5. download problem
    By tiffy in forum Manager General
    Replies: 3
    Last Post: 05-15-2011, 04:05 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •