my pp hud no longer showers player names.
only player 1-6 , like its anonymous, but its nots anonymous.
my pp hud no longer showers player names.
only player 1-6 , like its anonymous, but its nots anonymous.
I have the same problem.
Except it is anonymous - look at your hand histories. This was implemented a few weeks ago.
Please see this -*Cash Games Hand Histories to be Anonymised from October 5th | partypoker.com blog
The HUD should work but it will show stats for Player 1, Player 2, etc instead of Player screen names. *We updated HM2 to reset the stats at each new table to 'Session Stats' which uses the HUD Settings > General Settings > HUD Font > 'Alt Background' color so you will know they are session stats and not lifetime stats. *If you do not want the HUD background to be red change the 'Alt background' color by clicking it with your left mouse button and using the color picker.
Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe
Regards udbrky (Chris)
You're probably adjusting the wrong HUD. Each one is separate. Adjust the one you play with.
Regards udbrky (Chris)
thanks, its ok!
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.
Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
Regards udbrky (Chris)
quite often my hud detects the wrong number of players at the table and I have to manually adjust it. Is there a fix for this??
Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe
Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - Hold'Em Manager 2 FAQs - Poker Software :: What can be done if the HUD does not work?
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Regards udbrky (Chris)